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Frequently asked questions list
Where is the parking lot? Is there a charge?
We can arrange contracted parking for guests.
The rate for one night (from 14:00 to 11:00 the next morning) is 1,100 yen on weekdays, and 2,…Continue readingPlease tell me the rough directions to Kinosaki Onsen.
Kinosaki Onsen is located in the northern part of Hyogo Prefecture, on the Sea of Japan side.
for automobiles. . .
From the direction of O…Continue readingCan you arrange a birthday cake for me?
Yes! We will be happy to provide it for you.
Fresh cream decoration (size 4) is 4,400 yen including tax.
Chocolate fresh cream decoration (…Continue readingWhat amenities do you have?
Hair brush,Hair cap,shaver,cotton & rolling pin
Hair elastic,toe pad,facial mask,lotion sheet,
milk lotion sheet,cleansing sheet,enamel re…Continue readingDo you have an open-air bath?
Both of the hot spring baths in this facility are for private use only.
It is not out-door bath.
The open-air baths are outdoor baths (Kon…Continue readingWhere is the parking lot? Is there a fee?
For guests staying at the hotel, parking is available for one night (from 15:00 to 10:00 the next morning) for 1,100 to 2,000 yen per car.
…Continue readingWhat is Kinosaki Onsen's "Sotoyu Meguri (Open air bath hopping)"?
Kinosaki Onsen, you can enjoy hot springs in the "outdoor baths" in addition to the baths at the ryokan.
Right next to this facility is "J…Continue readingWhere do you eat?
▲Example of a private room restaurant (chairs and tables)
If you stay in a Japanese-style room, breakfast and dinner are served in your roo…Continue readingDo you have non-smoking rooms?
Yes.From July 3, 2020, the entire building will be non-smoking.
All rooms are non-smoking rooms.
In addition to your room, in all shared sp…Continue readingCan I use the private baths in this facility at any time?
This is a system that allows you to reserve your desired time at check-in.
【Flow of using the private bath】
1) Please make a reservation w…Continue readingPlease tell me the check-in and check-out times
◆Check-in is from 15:00.
◆Please check out by 10:00.
From the perspective of preventing infection, on busy days, the staff may come to you…Continue readingCan I walk from Kinosaki Onsen Station?
This facility is about 5 to 6 minutes on foot from JR Kinosakionsen Station.
From the front of the station, go straight to the north along t…Continue readingI would like to stay with my child, but I cannot make a reservation.
We are very sorry, but from the Internet
We cannot accept reservations for children.
We apologize for the inconvenience, but
Would you li…Continue readingPlease check in by 17:30.
Please check in between 15:00 and 17:30.
At this facility, we serve dinner in your room from 18:00,
The final check-in time is 17:30.
If …Continue readingDo you have fashionable yukata for women?
From March to October only, for female customers (adults only),
We have stylish yukata for rent.
In front of the front desk on the 1st floo…Continue readingCan I connect to the Internet in this facility?
Yes.
Free Wi-Fi is available in all rooms.
However, we do not have a computer, so please bring your own.Can I choose the start time for dinner?
I am very sorry,
We kindly ask everyone to start dinner at 18:00.
We appreciate your kind understanding and cooperation.What kind of shops are there in the area?
Within walking distance, there are izakaya, sushi restaurants, soba restaurants, cafes, convenience stores,
There are various shops such as …Continue readingDo you have yukata and towels?
This facility's original yukata and obi,Haori,Tabi socks,
Bath towels, face towels, toothbrushes
We have it ready for you in your room.
Fro…Continue readingIs "Tsuiyama Crab crab" different from "Matsuba Crab"?
First of all, among "Snow Crab", those that can be taken off the coast of Tango and Sanin Oki are called "Matsuba Crab".
Among them, Tsuiya…Continue readingCan you pick me up from the station?
Unfortunately, this facility does not provide transportation.
It is about 6 minutes on foot from the station, but if you wish,
Please use th…Continue readingIs there a place in the facility where I can have coffee in the morning?
In the lounge (discussion room) next to the entrance,
There is a coffee maker available free of charge.
It will be self service
Because it i…Continue readingCould you tell me the directions from Kinosaki Onsen Station?
This facility is a 5-6 minute walk from JR Kinosakionsen Station.
The public Jizo-yu" in the photo is a landmark.
After exiting the station…Continue readingDo you have a hair dryer?
There is one for each washbasin in the room, so
Please feel free to use it.Do you have cosmetics for women?
In the wash basin of the private bath, for women,
cleansing foam,Moisture lotion,
We have moisturizing milk available,
Anyone can use it fre…Continue reading
Reservations/Inquiries
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0796-32-2107